Hello,

can you please help me in this case? Problem is my payout taking very long now (from the 06.02.2010)!

I play on paynorake and my screenname is Marty2045.

I ask so many times but the always say it takes 24 h
or 48h. Already 5 times they told me that now.


Last communication was:

Von: Operations Department [mailto:operations@actionpokernetwork.com]
Gesendet: Montag, 22. Februar 2010 22:21
An:
Cc: operations@actionpokernetwork.com
Betreff: [OP #QLD-341668]: Transaction 140627 Marty2045


Dear Martin,

Thank you for contacting us.

First we want to apologize for the delay in processing your withdrawal.

It has taken longer than usual as we are expecting a routine wire transfer to our EcoCard account that got delayed.

This wire should reach our account within the next 48 hours.

Once the funds are credited to our EcoCard account we will proceed and payout every single pending withdrawal, including yours.

Thank you for your cooperation and understanding in this most inmportant matter.

Kind regards,

Brian Willier
Risk Management
operations@actionpokernetwork.com
Operations Team

Ticket Details
Ticket ID: QLD-341668
Department: Fraud
Status: Closed